My girlfriend and I ate at The Paddy Wagon during Thundercon. I got the Smash & Grab Poutine, which was very good (albeit my nitpick is that the menu says *diced* pickles whereas the actual product came with very thin slices of pickle on top). However, my girlfriend’s chicken strip meal (can’t remember the exact menu item name) was pretty pathetic for $17.99 — I will attach a picture. For a buck less I got my poutine, which had a lot more going on and was far tastier. I don’t mind their prices in general, you end up paying a decent bit more than average when eating at local places, but that’s just thanks to our abysmal economy, not the fault of the local business. What cannot be excused or justified was the portion size of the chicken strip meal compared to its price. Sure, you get a ton of fries and a drink included, but the fries to tenders ratio was very unsatisfying. It is the CHICKEN STRIP meal, after all. My girlfriend said the tenders themselves tasted good, but three small tenders and what appeared to be a little popcorn chicken nugget is not worth $17.99 in any reality. You can tell how small they are with the salt packet and fries in the photo for scale. As a side tangent, I thought the service I received was fine, but my girlfriend said that she was not informed that the drink included with her meal could just be taken from the fridge located near the counter. Sure it may seem intuitive to those already familiar with the location, but AFAIK there was nothing signifying that the fridge was Paddy Wagon’s and not, say, the curling club in which the restaurant is located in’s. Not the most egregious thing, but it’d be good to know instead of just assuming and grabbing a drink out of a fridge. My girlfriend said she also was not asked what dipping sauce she wanted with her tenders. The employee helping her seemed very inexperienced, which is not inherently a bad thing but maybe not the best fit for a busy convention day. The new employee gets overwhelmed, their coworkers have to pick up the slack, and the customers’ overall experience suffers. Overall, I’m not opposed to returning — their burgers look really tasty and their cinnamon buns look DIVINE. I thought the jail aesthetic was really cute. Was just very disappointed by the chicken strip meal and lacking customer service. Until they fix it, I would advise avoiding the chicken tender meal. I don’t mean to come off as entitled or douchey but I think a 3 Star rating is fair for now. Based on other reviews left for here and their social media the owner seems like a cool guy, so I’ll update to a 5⭐️ depending on his response.
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