This used to be our favorite place to go. My son has always chosen Ricky’s for his birthday meal, but after this visit he’s now reconsidering his options. After we were seated, it took a long time for anyone to come by to take our drink order, even though there was only one other person in the restaurant. The food also took quite a while to arrive — which we understand — but when it finally came, nothing was actually hot except the plates. The gravy I received was old, chunky, and honestly inedible — and it cost $2.49 on top of that. When we finished our meal, I asked for the kids’ desserts. In the past, this was a highlight — a bowl of ice cream with a basket of fun toppings like chocolate, strawberry, caramel sauce, and sprinkles. This time they brought out the tiniest scoop of ice cream in a small mason jar (maybe 2 oz) with only one sprinkle option and chocolate and caramel sauce. All three kids were really disappointed. Overall, this visit felt like a big step down from the quality and service we’ve always loved here. Sadly, we’ll be thinking twice about coming back.
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