I wish I had a negative star, I only gave 1 star review because of limited options. I wish the owner can see these as I came here and see that bad, worst customer service is trending here. I was banned from this KFC because I asked to change my order. Clearly they got mad and started to verbally attack me. When I responded that I clearly just want to bigger pop corn meal it seems I was asking them to do brain surgery. The manager was called and immediatley she just came to replemand me to know what I want and anytime I come back to place the right order. Fingers pointing at me, attitude, lound and just upset, I was shocked as it seems I did something wrong. The manger then decided to refund my order, which I accepted.The worst bit is my son, 8 yrs old started to drink the pop already and the manager asked back for this. I drove off. I went back as I said, let me pay for the drink. They ignored me for 20 mins. I went back in the drive thru and here she clearly states that I am permanently banned from ordering from this KFC, especially if she is there she will not serve me. So I guess no one wants to work for what they are paid for and they dont care to loose loyal customers. My friends ask why I still buy from the worst KFC in Regina. Rochdale has execllent service all the time every time. As a person who had friends and family that has worked at this KFC its shameful to see what these 2 ladies are doing to this business. Rude, short tempered and careless about serving people what they order. Its easy do better Albert Street KFC, I am banned for good! best of luck. I have a video of this incident.
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