Very disappointing experience. The older lady at the front desk was rude and lacked basic customer service skills. Her attitude was unwelcoming, and it felt like she expected a tip even for something as simple as a pop because of the prompt on the payment machine. I also felt that I was treated differently because I wasn’t white, which made the experience even more upsetting. Everyone deserves to be treated with respect, regardless of their background. Based on my experience, I won’t be returning.
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