Group of 8. Given it is mother’s day we expected the place to be packed’, but we felt very neglected in this restaurant, despite our efforts to crane our necks just for then to notice us or even get an eye contact with them. We weren’t served with water, we weren’t served with condiments, we had to beg for coffee refills, we had to go to the host out front to get some boxes and the bill.. The food was still good as expected, though pancakes were a bit overcooked to my liking. I wanna say thank you to Samantha who gave us the coffee refills, and to the other server who gave us condiments but said “I’m not your server, but I’ll get you some” (maybe their way of saying our server kinda ghosting us) and lastly to our server who after sometime still gave us no condiments. Requested him for hot sauce, carried them but never gave them to us. I’m not sure if our expectations were too high, or if it was just the holiday rush, but the lack of basic table maintenance and follow-ups were disappointing. It’s hard not to wonder if we were ignored because of our color or if the staff was just that overwhelmed. Either way, it wasn't the experience we hoped for.
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