Chow Local
Boston Pizza

Harpreet Kaur's 1 Star Review For Boston Pizza in Grande Prairie, AB

Dangerous allergy mistake, awful service, and forced to argue to fix the bill I ordered the Chicken Parmesan, which according to the menu is served with spaghetti marinara. Instead, it was brought out with meat sauce (Bolognese). I have a beef allergy and unfortunately ate two bites before noticing. When I brought this dangerous kitchen error to our server’s attention, she was completely dismissive and told me I could "just eat from the side" because the spaghetti was on one side of the plate. This shows a total lack of training regarding food safety and cross-contamination. On top of that, my included starter salad was forgotten until I brought it up, and no one offered a single apology. To make matters worse, the server brought out a bill charging full price for the meal. When I refused to pay for a contaminated dish that was unsafe to eat, she made us wait while she checked with a manager before finally taking it off. The entire experience was stressful, disrespectful, and unsafe. I will not be returning.

Harpreet Kaur22d Ago00

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