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Birmingham's Vodka and Ale House Regina Star Lite

Jennifer Vaisman's 1 Star Review For Birmingham's Vodka and Ale House Regina Star Lite in Regina, SK

Quite disappointing with how our meal went. From the beginning, the experience was frustrating. Our drink order took forever, and when it finally arrived, it was wrong. Then our food came out with items we had specifically asked not to have. While I could remove the tomato from my burger, it’s frustrating to have orders ignored. The service was the biggest issue. We were not checked on during our meal, and when our waitress finally came by, it was only to ask about boxes and how we wanted the bills split. The bills then never arrived. We waited and waited while watching our waitress working at a side table nearby, but she never returned. We eventually went up to the bar ourselves, where another server asked if we needed to pay. I asked whether we normally paid at the bar or at the table. She said either was fine, but then quickly asked if we had been waiting long—which I confirmed we had. Overall, the food, service, and attention to detail were well below expectations. The tip reflected the service we received, and unfortunately, we will not be returning.

Jennifer Vaisman3mo Ago00

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